If any account is hacked than it simply means that someone else got an access to your account. It can be due to several reasons when the hacker knows your id as well as your password he can sign in to your account and can get access to your account as well as all the information stored on it. When your hotmail get hacked people in your friend list complain that they are receiving spam mails and you know that you have not sent this mails. This is direct sign that should make you realize that your account is hacked.
Is it because of Virus?
Yes in some cases the hacker must have got your email and password through virus present in pc but in most of the cases this is not the only reason for being hacked online. After you are being hacked no anti malware or antivirus will work on computer to gain back control because this is an online problem that can only be solved when you will get back access to your mail account.
How to do Password recovery?
Once a hacker hacks your account he is smart enough that he will surely change hotmail password so that you do not sign in again in case you are lucky enough to sign in to your account with same password you must do immediate change your password so that you can gain back access to your account.
What changes can be made in my account?
A hacker once get access to your account he will immediately change the account information, such as the password and password recovery information, automatic forwards, and sometimes even the signatures so that this account will no longer be yours. He may also download your address book that contains your contacts and then it can empty it.
What to do if my account is sending spam mails?
If your friend complains that they are receiving spam from your mail you must immediately check your sent mail folder if there are mails that you are unaware about then you must immediately change your password and other account recovery information with this you will gain back complete access to your account and this problem will also stop.
For help to any of the hotmail problem call the direct dial number of hotmail helpline. This hotmail customer care support number is to provide you with instant help to any hotmail problem.